jdic20090310
jdic20090310 Apr 07, 15 12:41 PM

Oh, now I see what you are talking about. E*TRADE Pro is wanting in many respects, and apparently this is one of them. I was online with technical support yesterday for another problem. E*TRADE Pro has a tendency to lock itself up for reasons their tech support does not always know why. When it does not work the way it is supposed to work, tech support recommends clearing the cache. That is done before you log in from the small startup screen. Above your username and password entry fields toward

jdic20090310
jdic20090310 Apr 07, 15 12:42 PM

Towards the right is a small gear icon. Beneath the gear is the option to clear the cache. Clearing the cash will remove ALL updates.

jdic20090310
jdic20090310 Apr 07, 15 12:43 PM

cash = cache. Tech-support recommended I perform that action to correct a different problem yesterday, but that fix failed. I had to completely uninstall E*TRADE Pro, restart, and reinstall it for it to work.

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