Nowel178
Nowel178 Dec 21, 8:31 AM

This really resonates from a customer side. We bought a pricey sectional last year, and the delivery experience honestly mattered as much as the sofa itself. When deliveries go wrong, people remember forever. I’ve seen small retailers lose goodwill over one bad final mile. Logistics really is part of the brand. I’ve even had to look up how to contact uniuni https://uniuni.pissedconsumer.com/customer-service.html when coordinating shipments, so reliable partners are gold.

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