hello I use stocktotrade software and I have a lot of issues with it, the software crashed all the times, especially at 9:30 am when market open. I either loose internet connection for program not working message, this can happen at any time. Also, I experienced software not giving all data I need for that day example: todays top % gainers, it will give after hours gainers, something unusual. Another issue is message SERVER IS UNAVAILABE OR UNDER MAINTENANACE every sunday at night, I can even do my watchlist for Monday since I have job and when I get home is night time.
I have contacted technical support many times and they still don't know what going on, they keep telling me to do this steps but none of them have worked yet.
I want to know if I am the only one having this issues or any other traders using the software encountering the same issues. if they do have you fixed the problems? any help please.
@SAndrews yeah anything above 50mbs is better but fiber is another level, not available in my area.
@MZM the software is amazing, you got to find what best for you.
@JoseReina @SAndrews This is exactly why I went away from STT and got a subscription with EquityFeed. Much more reliable software. The reason why your software panics is simply because it is trying to feed so much data that it's like your computer is trying to drink it through a firehose. The "its new software, we're working on it" excuse that we always hear is not the case. The infrastructure that feeds the data to your computer doesn't feed it well to your computer and therefore your computer
@JoseReina @SAndrews Message me and I will give you a referral discount and a 2wk trial free if you want it since Im already a subscriber.
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